Privacy Policy
We are committed to protecting your personal information. This policy explains how Samruddhi Herbals collects, uses, and safeguards your data.
Information We Collect
Personal Information
Name, email address, phone number, shipping and billing addresses, and payment details provided when you place an order or create an account.
Usage Data
Browser type, IP address, pages visited, time spent on pages, referring URLs, and device information collected automatically through cookies and similar technologies.
Communication Data
Records of correspondence when you contact us via email, phone, or through our website forms.
How We Use Your Information
Order Fulfillment
Processing and delivering your orders, sending shipping confirmations, and managing returns or exchanges.
Communication
Responding to inquiries, sending order updates, and — with your consent — sharing promotional offers and product news.
Website Improvement
Analyzing usage patterns to enhance our website experience, optimize content, and improve product offerings.
Legal Compliance
Meeting regulatory requirements, preventing fraud, and protecting the rights and safety of our customers and business.
Information Sharing
Service Providers
Trusted third-party partners who assist with payment processing, shipping, analytics, and marketing — bound by strict confidentiality agreements.
Legal Requirements
When required by law, regulation, legal process, or governmental request.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
Encryption
All data transmitted between your browser and our servers is protected with SSL/TLS encryption.
Access Controls
Strict internal access controls ensure only authorized personnel can access personal information.
Firewalls & Monitoring
Industry-standard firewalls and continuous monitoring protect against unauthorized access and security threats.
Your Rights
Access & Correction
Request access to the personal data we hold about you and correct any inaccuracies.
Deletion
Request deletion of your personal information, subject to legal retention requirements.
Data Portability
Receive a copy of your data in a structured, commonly used format.
Opt-Out
Unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.
Get in Touch
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at:
herbalssamruddhi@gmail.com